![]() ![]() The North Tower adds 500,000 square feet. Joseph Mercy has been trying to walk a careful balance between focusing on quality patient care while adding certain amenities to make a more positive experience for patients, families and employees. But one thing you can judge is all of the hotel services that are provided to you, the food, the cleanliness." You may not be able to judge sometimes the quality of care because you're not familiar with the technical part of it. You're assuming they're going to take good care of you. Joseph Mercy hospital's chief executive officer. "This is still a consumer-driven industry," said Rob Casalou, St. The entrance to Inspirit Salon and Spa, part of the new patient tower at St. The tower is also meant to create an improved experience for patients and employees that could help make the hospital more attractive for both. Hospital officials hope the tower, modeled after the East Tower, will improve patient care. But the completion of the seven-story building - more than two years after the opening of the 11-story East Tower - brings the hospital close to finishing a $294 million overhaul of its patient care wings and replacement of the former Legacy Towers. Patients won't move into the North Tower until late May. The nurse stations are ready for their computers.Īnd by the time the hospital in Superior Township officially unveils its new completed North Tower for patient rooms in a community open house on April 18, workers will have stocked a small grocery store, completed an indoor meditation garden and wlll be almost ready to open a spa for manicures and massages. Joseph Mercy Hospital's new tower are ready for patient beds. ![]() The tower is not yet open to patients or the public. Joseph Mercy Hospital CEO Rob Casalou stands inside the meditation room at the new patient tower at St. ![]()
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